AWANTO PRIVACY POLICY

In this page we explain what kind of data we collect, why we do it and how the data is processed.

This privacy policy explains how we process your data in case you are:

1) Our client, business partner
2) recipient of marketing communication from us,
3) visitor of our website,
4) Attendee of our event or webinar.

We are always committed to protecting your privacy as described in this privacy policy.

1. Who Are we and How to Contact Us?

Your personal data is controlled by Awanto Oy.

Awanto Oy
Tontunmäentie 36 D7 02200 Espoo Finland
Business ID 3357712-1

If you have any questions about matters related to privacy, please email us at info@goawanto.com.

2. What Data Do We Process and Why?

I. Client, business partner and other Commercial Interactions

Our data collection procedures involve acquiring the pertinent information of our client liaisons, including, but not limited to, their names, modes of communication (email, phone number), professional designation, and the company's business address. The communications relevant to establishing and preserving our business relations with our clients, including all pertinent responses to customer inquiries and feedback, are duly processed and archived. This includes the sender's profile such as their name, role, contact information, and the contents of the correspondence.

We also gather and manage lists encompassing potential clients and sales leads, which may detail the name, title, and necessary business contact information of a company’s point of contact. The procurement of this information is typically performed directly from the client or their respective representatives. Additionally, potential sales leads can be acquired from various other platforms, including event participation registries, direct marketing campaigns, publicly accessible directories, and social media platforms.

II. Marketing Communication

Email Outreach: If you are an existing client or if the information pertains to your professional responsibilities, we may periodically send you emails regarding our services and invitations to our events. Additionally, if you are part of our mailing list, we may also share relevant service information. In the context of email marketing, we process your name, email address, contact status (client, prospect, partner), professional role, business interests, and the content of our prior communications.

Telemarketing: Should our services align with your interests, we may reach out to you over a call. These calls are limited to business-to-business (B2B) interactions. In these instances, we process your name, phone number, and your position at your company, as well as retain notes from our discussions.

The contact details employed for marketing purposes may be acquired directly from you or other sources, such as online and offline event registries, direct marketing initiatives, public directories, and social media platforms. You maintain the right to contest direct marketing, as elaborated in Section 7 below.

III. Website Interactions

Cookies Usage: Our website employs cookies. Detailed information regarding our use of cookies can be found in Section 3 below.

Chat and Contact Form: In the near future (08/2023 forward) we offer visitors to our website the ability to reach out to us directly through a provided contact form. This form allows users to provide their name, email, and a customized message. The data gathered through this platform may be assimilated with other data processed relating to you or your organization (Refer Sections 1, a, c, and d).

IV. Event Participation

Occasionally, we organize events and webinars. Upon registration, we request your name, affiliated organization, professional position, and email address. If the event includes catering services, we may also inquire about your dietary preferences and potential allergies to ensure we accommodate any specific requirements. This information is primarily collected directly from you.

3. Purposes and Legal Basis for Collecting, Storing, and Processing Personal Data

Depending on the nature of your relationship with us, the purpose for collecting, storing, and processing personal data is to:

- Management of client relationship
- Provision of services
- Marketing activities
- Acquiring new customes
- Invoicing and bookkeeping
- Fulfilling our contractual and legal rights and obligations
- Promoting our services through electronic marketing and telemarketing
- Developing our services.

The legal basis for collecting, storing, and processing personal data is to:

1. Our Contractual Commitments: The established contractual agreement between us and our client prescribes our mutual rights and obligations, which both parties are expected to honor in the course of our business relationship.

2. Legal Rights and Responsibilities: Our legal obligations and rights, such as those relevant to record-keeping, potential legal liabilities, and others are appropriately accounted for and adhered to in accordance with relevant laws and regulations.

3. Legitimate Interests: Our lawful interests are encompassed within a range of activities. These include, but are not limited to:

a. Ensuring the preservation and enhancement of our client relationships and providing superior service.
b. Pursuing opportunities for business expansion through networking and acquiring new clientele.
c. Marketing our services to reach a broader audience.
d. Protecting our rights and interests in all business transactions and interactions.
e. Continual improvement of our service quality and product offerings in response to customer feedback and market trends.

4. Direct Electronic Marketing: Our direct electronic marketing initiatives are reliant on your explicit consent. However, in circumstances where your professional role is directly linked to the services we provide, or if you are employed within our client organizations, our direct electronic marketing may instead be justified by our legitimate business interests.

4. How Do We Use Cookies?

Cookies are defined as encoded data packets that may be placed on your computer as a means to recognize and monitor the activities of the visitors of our website. Information derived via cookies can potentially be linked to unique website users, utilizing the IP address as the primary identifying parameter. However, we explicitly state that we do not engage in the practice of identifying specific individuals through the use of IP addresses.

Our utilization of cookies is restricted to those that are necessary to operate our website effectively and enhance the user experience. In accordance with this objective, we employ Google Analytics - further details pertaining to this can be accessed here.

It is within your prerogative to disable cookies at any time by altering the cookie settings on your web browser. We affirm that the modification of such settings should not adversely impact your interaction with our website.

What is LinkedIn Insight Tag?

We use LinkedIn Insight Tag on our website. LinkedIn creates reports for us about the visitors of our website, who came from LinkedIn. The reports are created through gathering information about the use of our website by means of cookies. The information provided to us is in form of aggregated statistics from where a single visitor cannot be identified.

You can find out more about LinkedIn’s data protection policies at https://www.linkedin.com/legal/privacy-policy

What is Google Analytics?

We use Google Analytics on our website. Google Analytics creates reports for us about the use of our website which help us understand and improve it. The reports are created through gathering information about the use of our website by means of cookies. In addition to the cookies described above, Google Analytics collects the IP address of the visitor and creates a unique identifier for the visitor which can be connected to other stored online identifiers. The information provided to us is in form of aggregated statistics from where a single visitor cannot be identified. However, due to the identifiers used by and sent to Google, we cannot guarantee that you will remain anonymous with respect to Google.

You can find out more about Google’s data policies regarding Google Analytics by visiting https://support.google.com/analytics/answer/6004245 and you can review Google’s privacy policy at https://policies.google.com/privacy.

5. How Long Do We Keep Your Data

If you or your company is a client of Awanto, we may process your data as long as the client relationship is in force and for a maximum of 5 years thereafter.

If you receive marketing communication from us, we may process your data until you inform us that you do not want to be in our marketing list anymore.

If you visit our website, we may process your data for a maximum of 2 years after your visit.

6. What Are Your Rights?

At your discretion, you have the right to request that we:

• Verify whether we are processing any of your personal data, and if so, provide you with a digital copy of such data,
• Amend any inaccuracies within your personal data in our possession, • Eradicate any personal data of yours that we hold,
• Limit our processing activities involving your personal data, and
• Cease processing your personal data due to reasons specific to your personal circumstances.

You retain the unequivocal right to refuse the utilization of your personal data for direct marketing campaigns. Additionally, you are entitled to withdraw your previously granted consent for the processing of your personal data at any given time.

Should you wish to make any of these requests, you may convey your request via email to info@goawanto.com.

7. What If I want to File a Complaint?

If you disagree with our decision in relation to your request or you think your rights have not been respected, you can always contact us. You can also file a complaint with your local data protection authority:

• Finland: Tietosuojavaltuutettu (Data Protection Ombudsman)

8. Information Security

The expertise and innovative ideas of our staff, coupled with our clients' intellectual property, fundamentally underpin our success. As such, we attach paramount importance to information security, regardless of whether it pertains to client, service provider, employee, or corporate data.

We anticipate that our employees will maintain awareness and vigilance about information security in all their tasks. As an organization, Awanto is committed to providing the essential support and tools for our workforce to maintain a high standard of information security and abide by corresponding guidelines, ensuring potential vulnerabilities are promptly reported to the relevant information security representatives. This approach resonates with our core value of perpetual improvement.